CORONAVIRUS (COVID-19) - Advice for Travel and Tourism Industry

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CORONAVIRUS (COVID-19) - Advice for Travel and Tourism Industry

Monitor WHO situation reports on the spread of reported cases of infection: and ensure that you are aware of cases in your area. If localised cases reported consider increasing the level of hygiene and infection control programmes in place.

Ensure that all staff are aware of the symptoms of Novel Coronavirus (2019-nCoV) and emphasise that they maintain good personal hygiene in work, but also whilst at home and within their community. Share information such as WHO advice for public: with particular emphasis on:

  • Frequent washing of hands with soap and water. Thorough and effective handwashing should be emphasised and the use of alcohol-based sanitiser is also encouraged
  • Ensure that those displaying any cold like symptoms cover their nose and mouth with a handkerchief when sneezing or coughing. Proper disposal of handkerchief should also be ensured to prevent contaminated material infecting others.
  • Avoid contact with eyes, nose or mouth with unwashed hands.
  • Avoid direct contact (such as kissing, sharing food or utensils) with sick people.
  • Ensure that all contact surfaces are thoroughly cleaned with effective sanitisers. Particular emphasis should be placed on the cleaning of frequently touched areas such as door handles, switches, controls or public equipment / facilities.
  • Room cleaning protocols should be strictly adhered to, and where necessary implement emergency cleaning procedures that prevent the spread of virus from room to room.

Ensure that food hygiene practices are fully implemented and the risk associated with poor food handling, management and cooking practices are eliminated as much as possible.

Communicate with members of the public using your services / facilities in a manner that avoids panic but does emphasise the seriousness of maintaining good personal hygiene practices. Being able to confidently explain the risk associated with your area (using the situation reports above) and combine that with a proactive programme of information and hygiene practices should help to reduce fear and uncertainty.

Ensure that senior members of your team make themselves fully aware of the information available on Novel Coronavirus (2019-nCoV) via the reference links included below will help to ensure that the actions taken are based on a full understanding of the risk

Useful References

WHO Information hub for Novel Coronavirus (2019-nCoV):

WHO Situation reports showing updates on spread of reported cases:

WHO Advice to public that includes information leaflets and flyers:

DC Information hub for Novel Coronavirus (2019-nCoV):

CDC Frequently Asked Questions on Novel Coronavirus (2019-