Monitor WHO situation reports on the spread of reported cases of infection: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/ and ensure that you are aware of cases in your area. If localised cases reported consider increasing the level of hygiene and infection control programmes in place.
Ensure that all staff are aware of the symptoms of Novel Coronavirus (2019-nCoV) and emphasise that they maintain good personal hygiene in work, but also whilst at home and within their community. Share information such as WHO advice for public: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public with particular emphasis on:
Ensure that food hygiene practices are fully implemented and the risk associated with poor food handling, management and cooking practices are eliminated as much as possible.
Communicate with members of the public using your services / facilities in a manner that avoids panic but does emphasise the seriousness of maintaining good personal hygiene practices. Being able to confidently explain the risk associated with your area (using the situation reports above) and combine that with a proactive programme of information and hygiene practices should help to reduce fear and uncertainty.
Ensure that senior members of your team make themselves fully aware of the information available on Novel Coronavirus (2019-nCoV) via the reference links included below will help to ensure that the actions taken are based on a full understanding of the risk
WHO Information hub for Novel Coronavirus (2019-nCoV):https://www.who.int/emergencies/diseases/novel-coronavirus-2019
WHO Situation reports showing updates on spread of reported cases:https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/
WHO Advice to public that includes information leaflets and flyers:https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
DC Information hub for Novel Coronavirus (2019-nCoV):https://www.cdc.gov/coronavirus/2019-ncov/index.html
CDC Frequently Asked Questions on Novel Coronavirus (2019-