General Security Awareness

Objective:

The Security Awareness Course for Hotel Staff aims to equip all hotel employees regardless of role or departmentwith the essential knowledge, skills, and confidence to identify, prevent, and respond to a wide range of physical, digital, and guest-related security threats.

Training Content:

  1.    Introduction

    2.    Why Security Matters in Hospitality

    3.    Every Role is a Security Role

    4.    Course Goals

    5.   Physical Security: Access Control

    6.   CCTV, Surveillance & Guest Privacy

    7.   Handling Suspicious Items & Threats

    8.   Bomb Threats & Hostile Surveillance

    9.   Hazardous Areas & Material Security

   10. Special Event Security

   11. Guest Confidentiality & Information Security

   12. Drills, Simulations & Emergency Response

   13. Staff Empowerment & Continuous Vigilance

   14. Course Conclusion

Designed for:

This course is designed for all hotel staff, no matter your role or department. Whether you work at the front desk, in housekeeping, maintenance, food and beverage, administration, or management, they play a vital role in keeping the hotel safe and secure.

Duration:

3 hours

Certification:

Yes